Morning pain or stiffness during the first few steps after getting out of bed.

Specialist heel pain guidance, direct to your inbox.
Because healing stalls and treatment is wasted when the drivers aren’t identified.
Heel Hero brings together the clinical insight, misunderstood loading factors and conflicting recommendations that can continue to drive Achilles and posterior heel irritation.

Achilles and posterior heel symptoms can fluctuate throughout the day, improve temporarily with rest, then return as mechanical load increases again.
Morning pain or stiffness during the first few steps after getting out of bed.
Pain or stiffness when standing after prolonged sitting, driving or periods of inactivity.
Localised tenderness around the Achilles insertion, posterior calcaneus or adjacent soft tissue.
Symptoms aggravated by prolonged walking, hills, stairs, occupational standing or repeated loading.
Pain that becomes more noticeable after exercise or later in the day rather than necessarily during activity.
Irritation from footwear pressure around the posterior heel.
Symptoms that settle temporarily, then recur once mechanical load increases again.
Heel Hero is designed for people dealing with Achilles and posterior heel pain that has become persistent, recurrent or difficult to resolve despite previous treatment, rehabilitation or changes in activity.
Rehabilitation, strengthening, stretching, footwear changes or periods of reduced activity have already been attempted, but the problem remains.
Different recommendations around loading, exercise, footwear, rest and treatment can make it difficult to know which direction to follow.
The painful structure may have been treated repeatedly while under-recognised biomechanical, structural, occupational, habitual or rehabilitation-related factors continue to perpetuate tissue irritation.
Heel Hero brings together the critical information most heel pain patients are never given — misunderstood loading factors, conflicting recommendations and unrecognised stresses that continue to drive irritation through the Achilles tendon and posterior heel.
The objective is to recognise what continues to irritate the tissue, modify those factors and provide the conditions in which normal recovery can occur.

Many of the factors influencing Achilles and posterior heel pain are not obvious to the patient. They are frequently under-recognised, misunderstood or addressed inconsistently.
There may be one dominant driver, or several interacting influences affecting the same foot — including biomechanical, structural, occupational, habitual, footwear and rehabilitation-related factors.
Patients are often surprised by which factors are actually perpetuating tissue irritation, particularly when those influences originate away from the painful area itself.
If overlooked drivers remain in place, even high-quality clinical treatment can become futile because the tissue continues to be exposed to the same mechanical forces that perpetuate irritation.
Heel Hero identifies the factors that continue to irritate the Achilles tendon and posterior heel, then provides the clinical foundations for recovery — footwear essentials, clarification around cushioning, stretching versus strengthening, and modification of loading activities that continue to stress the tissue. Once these foundations are in place, the tissue is given the mechanical environment required for natural recovery to occur and for additional treatments to work more effectively.
Once registered, you can log in to Heel Hero from your phone, tablet or computer and begin accessing the guidance immediately.
Heel Hero combines written clinical guidance, still images and video explanation, allowing you to browse the relevant sections at your own pace and return whenever required.

Structured clinical information explaining the principles, modifications and recovery considerations relevant to pain in the back of the heel.
Clear visual examples designed to make biomechanical, positional, footwear and loading concepts easier to recognise and understand.
Direct explanation from Karl Lockett, helping you understand the clinical reasoning behind the recommendations and modifications.
How foot, lower-limb and pelvic function can alter traction and cumulative mechanical load through the lower limb and back of the heel — including influences that may originate well away from the site of pain.
Certain exercise and fitness patterns can create significant repetitive load through the Achilles tendon while remaining unrecognised by the patient. Heel Hero identifies these less obvious exposures and shows how they can be modified, where possible, so exercise can continue with reduced tissue stress.
Repetitive workplace demands, sustained postural positions and habitual movement patterns can create cumulative stress through the Achilles tendon and back of the heel. Heel Hero highlights these often-overlooked daily exposures and shows how they can be modified without unnecessarily disrupting normal work and daily activity.
Heel height, shoe geometry, flexibility, rearfoot structure, rocker soles and other mechanical characteristics of footwear can substantially influence loading around the back of the heel. Heel Hero explains which footwear features matter and how to make more informed footwear choices during recovery.
Stretching, strengthening and progressive loading are frequently incorporated into Achilles rehabilitation, but their clinical value depends on timing, sequencing and tissue tolerance. Heel Hero explains how to distinguish between an intervention that supports recovery and one that simply adds further mechanical load to an already irritated back of the heel.
Heel Hero explains how to reduce traction and unnecessary mechanical stress through the back of the heel, with practical modifications designed to support tissue recovery while maintaining appropriate day-to-day activity.

Clinical guidance. A structured recovery blueprint. Accessible wherever you are.

Heel Hero was developed by sports podiatrist Karl Lockett from the clinical patterns repeatedly seen when treating Achilles and pain in the back of the heel.
The approach reflects decades of clinical assessment, biomechanical investigation and treatment, with particular emphasis on identifying the mechanical and everyday influences that can continue to irritate the tissue.
Former podiatrist to the Sydney Opera House • University guest lecturer • Professional speaker
Immediate online access to the Heel Hero recovery blueprint, including written clinical guidance, visual explanation and video content.

Immediate online access after purchase
Written clinical guidance
Still images and visual explanation
Video demonstrations and clinical explanation
Access from phone, tablet or computer
Bonus plantar fasciitis recovery content
If after 90 days you feel you have not experienced meaningful improvement in pain or tissue recovery despite applying the guidance, you can request a full refund.
Browse written guidance, visual demonstrations and video content from your phone, tablet or computer.


There is considerable overlap between many of the mechanical drivers associated with pain in the back of the heel and plantar fasciitis.
For this reason, it is not unusual for patients to experience both conditions. One problem may develop first and be followed by the other, or symptoms can appear in both areas at around the same time.
Heel Hero therefore includes additional guidance for patients who also experience pain beneath the heel or along the plantar surface of the foot.
This bonus content explains how to reduce unnecessary mechanical irritation through the plantar fascia and how to support the tissue while recovery is taking place.

Heel Hero offers practical clinical guidance for people managing Achilles and posterior heel pain. You can use it independently or alongside treatment from your own healthcare practitioner.
No. Heel Hero is not a course, a series of modules or something you need to study your way through. It brings together the clinical information I routinely explain to patients about the factors that can continue to irritate the Achilles tendon and the back of the heel.
The focus is on putting the clinical foundations for recovery in place: identifying and reducing the relevant drivers, correcting footwear interaction, modifying activities that continue to overload the Achilles tendon, and understanding when stretching or strengthening is appropriate.
For many people, once these foundations are in place, symptoms can begin to settle over a matter of weeks rather than months, depending on the severity and duration of the condition. If pain does persist, the same foundations remain in place and can support additional treatment such as shockwave therapy rather than starting again from scratch.
Yes. Heel Hero can be used alongside care from your podiatrist, physical therapist, doctor, or another healthcare practitioner. It may also help you recognize mechanical factors that have not yet been addressed, which could explain why additional treatment is not producing the expected improvement.
Heel Hero includes additional plantar fasciitis guidance because several mechanical factors can influence both conditions. It is not uncommon for symptoms to develop in both areas, either simultaneously or with one condition appearing before the other.
After purchasing, you receive online access to the Heel Hero content. You can explore written clinical guidance, still images, and video explanations from your phone, tablet, or computer, and return to the relevant sections whenever you need them.
No. Heel Hero is purchased with a one-time payment. There are no ongoing subscription fees.
Heel Hero includes a 90-day money-back guarantee. If, after 90 days, you feel you have not experienced meaningful improvement in your pain or tissue recovery despite applying the guidance, you can request a full refund.
No. Heel Hero helps you understand and modify the mechanical, occupational, footwear, activity, and rehabilitation-related factors that may contribute to pain at the back of the heel. Imaging can be useful in certain clinical situations, but it is not required before you can access Heel Hero.
