1. What is the Annual Foot Health Package?
This package is an exclusive program designed to provide ongoing expert care for your feet. It helps prevent future foot pain, maintain your mobility, and keep your feet in optimal condition for the long term. There's no ongoing subscription or obligation to renew annually. This package is simply an optional way to bundle care at a reduced cost, and opt-in when it suits you.
2. Who is eligible for this Foot Package?
This package is available to previous patients of the Sydney Heel Pain Clinic. As a valued past patient, you’re invited to join our beta trial, limited to only 100 participants, at an exclusive introductory price.
3. How do I sign up?
Signing up is simple: click the sign-up button, make your secure payment through our Stripe link, and once your payment is processed, your package is active immediately.
4. Can I use my private health insurance to make a claim?
Yes, at your in clinic appointment you will receive an email with an invoice to submit to your private health insurance. Most insurers process claims within 3 days, allowing you to get reimbursed quickly. If you’d like to check your cover in advance, the codes to provide are 004, 118, 301 and 221 x2 (one per foot).
5. What’s included in the Foot Package?
Your package includes ongoing podiatry care for a 12-month period, tailored to your needs, plus a COMPLIMENTARY pair of 3d printed custom orthotics, as outlined above.
6. Is my payment secure?
Absolutely. Payments are processed securely through Stripe, a trusted global payment platform.
7. What happens after I join?
After completing your payment, you’ll book your appointment to have your foot assessment and 3D foot scan. Within 48 hours, you’ll receive your new customised orthotics, direct to your door!
8. How do I make my appointment?
It’s easy! Click the appointment link in your confirmation email, and you’ll be taken straight to our online booking page where you can select the most suitable time and location for your appointment. If you don’t see a suitable time or location, simply send us an email or give us a call, and we’ll happily find something convenient for you.
9. What is the beta trial?
The beta trial is where we initially offer this package to a limited number of people, helping us refine the program. You’ll have access to all benefits during this 12-month period, and we’ll keep you informed about program updates and any additional long-term opportunities.
10. What if I have additional questions?
Our team is here to help! If you have any questions or concerns, feel free to contact us directly via phone or email.